Novitasphere has unique preemptive advantages in the permissions role. If the patient does not already have one of the lifetime codes, the procedure code will be displayed with Next Tech Date and Next Pro Date.


Anyone who receives an “Oracle Access Manager” or “Unauthorized User” error message should open a “private” browser window. If you use the required shortcut, the new browser window will say “InPrivate is enabled” for Internet Explorer or “You are browsing in private mode” for Mozilla Firefox.

General Login Errors

Cache/cookies can often alleviate login problems. Here are instructions on how to do so. For Windows, press “CtrlShiftDelete” or “Command-Shift-Delete” for Mac. Here’s more information.

Internet Explorer

  1. Choose Tools
  2. Choose Internet Options
  3. Under Browsing History, click Delete
  4. Select the types of history to be deleted. We recommend Temporary Internet Files and

Website files, cookies, and history website data are selected.

  1. Click Delete

Google Chrome

  1. Click on the Chrome menu (three horizontal bars in the upper right corner)
  2. Choose more tools
  3. Click Clear browsing data
  4. Choose the amount of data you want to delete from the drop-down menu. We suggest them

“The beginning of time.”

  1. Select the types of history to be deleted
  2. Click Clear browsing data

Apple safari

  1. Click on the Safari menu
  2. Click Clear History and Website Data
  3. Select the period to be deleted
  4. Click Clear History

Mozilla Firefox

  1. Click on the Firefox menu icon (three horizontal bars in the upper right corner)
  2. Click Options
  3. Click Privacy
  4. Click Clear Current History or Clear Current History (option depends on in existing Firefox configuration)
  5. Select the time range to be deleted from the drop-down menu. We suggest “everything.”
  6. Click the down arrow to see the details
  7. On the Clear Recent/Clear All History screen, select the types of history to clear.
  8. Click Clear Now

After clearing your history, completely close your browser, open a new browser and try logging in again.